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FAQs

Delivery and Payment

Orders within the EU and Switzerland are usually delivered in 1–3 business days.

How much does shipping cost?

  • Pickup point (GLS) – €4,49
  • Home delivery (GLS) – €6,59

For all orders over €70, shipping is completely free!

You can pay for your order using the following payment methods:

  • Credit or debit card
  • PayPal
  • Apple Pay, Google Pay, or Shop Pay
  • Bank transfer / QR code
  • 3 interest-free installments via Klarna
Can vitamin C help with a cold?

Studies show that vitamin C can shorten the duration of a cold and reduce its symptoms.

It appears to be especially effective in athletes, stressed individuals, and older adults.

How should I take vitamin C during an illness?

At the onset of illness, you can increase your vitamin C intake to 1 capsule on an empty stomach every 2–3 hours, meaning 5–6 doses per day.

Taking vitamin C in the early phase of illness (as soon as possible after the first symptoms appear) can shorten both the duration and severity.

However, always consult your doctor before using higher doses of vitamin C.

Will vitamin C help me with acne and skin health?

Vitamin C can help in the fight against acne thanks to its antioxidant properties and its support of collagen production.

So vitamin C should also be part of your “skincare” routine.

How can I tell if I have a vitamin C deficiency?

A vitamin C deficiency can cause symptoms such as fatigue, bleeding gums, joint pain, weak connective tissue, and skin issues like slow healing even of small wounds or frequent bruising.

Can I overdose on vitamin C?

Vitamin C is water-soluble, and excess amounts are usually excreted in urine.

Very high doses of lower-quality forms can cause digestive issues such as stomach pain and diarrhea. However, the liposomal form Liposovit® is much gentler on digestion, so this risk is minimal.

Couldn't find an answer to your question?

In that case, please visit our general FAQs.

Alternatively, drop us a message in the chat on our "Contact" page (bottom right) and we'll get back to you instantly. Prefer email? Reach us at info@officialcomplex.com and we'll reply within 24 hours.

Disclaimer

Food supplement. Not a substitute for a varied and balanced diet or a healthy lifestyle. Do not exceed the recommended daily dose.

If you are taking medication, have a medical condition, are pregnant or breastfeeding, consult a doctor or pharmacist before use. Not suitable for children or persons under 18 years of age.

Keep out of reach of children. Store in a dry place, below 25 °C, protected from direct sunlight and moisture. The minimum durability date is indicated on the packaging.