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FAQs

Delivery and Payment

Orders within the EU and Switzerland are usually delivered in 1–3 business days.

How much does shipping cost?

  • Pickup point (GLS) – €4,49
  • Home delivery (GLS) – €6,59

For all orders over €70, shipping is completely free!

You can pay for your order using the following payment methods:

  • Credit or debit card
  • PayPal
  • Apple Pay, Google Pay, or Shop Pay
  • Bank transfer / QR code
  • 3 interest-free installments via Klarna
What is Creatine designed to help with?

Creatine is designed to support strength, performance, and output during high-intensity exercise. It’s one of the most well-researched supplements for anyone looking to improve training quality, consistency, and long-term progress.

When should I take Creatine?

Creatine can be taken at any point during the day. What matters most is daily consistency, not exact timing. Many people take it after training or with a meal simply because it’s easier to stick to that routine.

Does Creatine cause water retention?

No - it’s a myth stemming from one of the early studies, where participants took high doses of creatine and after a week their total body water was measured, which did increase over that week.

However, further research has shown that creatine does not increase total body water in the long term. If there is an increase in water in the body, it’s due to the increase in muscle mass that creatine supports, but the overall percentage of water in the body and in the cells remains the same. So you definitely won’t “puff up” after taking creatine, and any weight gain will be mainly muscle, not water.

Studies also show that creatine doesn’t damage the kidneys, doesn’t harm the liver, and doesn’t cause hair loss.

Can people under 18 take creatine?

As this 2021 study shows, creatine supplementation in children and adolescents generally improves performance and is not associated with any adverse effects.

Therefore, based on the research, experts believe that consuming creatine poses no risk for people under 18.

When will I feel the effect?

Creatine does not work like a quick stimulant after a single serving. Its effect is typically noticed over time with regular daily use. How quickly you notice a difference can depend on consistency, dosage, training, and your overall routine.

Couldn't find an answer to your question?

In that case, please visit our general FAQs.

Alternatively, drop us a message in the chat on our "Contact" page (bottom right) and we'll get back to you instantly. Prefer email? Reach us at info@officialcomplex.com and we'll reply within 24 hours.

Disclaimer

Food supplement. Not a substitute for a varied and balanced diet or a healthy lifestyle. Do not exceed the recommended daily dose.

If you are taking medication, have a medical condition, are pregnant or breastfeeding, consult a doctor or pharmacist before use. Not suitable for children or persons under 18 years of age.

Keep out of reach of children. Store in a dry place, below 25 °C, protected from direct sunlight and moisture. The minimum durability date is indicated on the packaging.